I’m a fairly strong extrovert and telephony services are almost entirely unused and blocked.
Maybe if I were somewhat intoxicated and hadn’t socialised in the past 3 hours, I’d consider answering…
“Hey, I don’t give a shit about whatever you called about. But if your shift is close to end, happy to chat about stuff so you don’t have to call anyone else. What are you into? Where you at? How’s work going? Do you like gaming?.. Hello?.. Awww.”
Meanwhile I’m an introvert and I would rather a 10 minute phone call than an email chain back and forward.
If it’s going to be more than 2 emails, call me.
Writing an email is just as socially draining for me - sometimes even more so if I don’t know you well and I’m over thinking the tone or how much context to include. Having to send more than 2 emails is just elongating the interaction, especially if the other person is in and out of the office so they don’t reply quickly and I keep having to come back to the same conversation and shift my headspace in and out of “socially mode”
Of course, being in and out of the office is a big reason why email is great, you get to it when you get to it and no one is entitled to your immediate attention.
