A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

You are viewing a single thread.
View all comments View context
13 points
*

That reminds me, I might have to put in a formal complaint for a somewhat similar matter.

Bought concert cards years ago, and was never able to unsubsribe from the newsletter. I sent requests to every mail address I could find, and never even got a response. Still got newsletters every now and then though.

They also just make it unnecessarily hard to contact them, so at this point I’m not sure my messages even reached them, which hopefully is what explains their failure to comply.

permalink
report
parent
reply
4 points

Depending on country there’s probably some regulator office which you can send a complaint to

permalink
report
parent
reply
2 points

France in that case, so that would go to the CNIL. Though they want people to make an account to put in complaints online.

permalink
report
parent
reply

Privacy

!privacy@lemmy.ml

Create post

A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

In this community everyone is welcome to post links and discuss topics related to privacy.

Some Rules

  • Posting a link to a website containing tracking isn’t great, if contents of the website are behind a paywall maybe copy them into the post
  • Don’t promote proprietary software
  • Try to keep things on topic
  • If you have a question, please try searching for previous discussions, maybe it has already been answered
  • Reposts are fine, but should have at least a couple of weeks in between so that the post can reach a new audience
  • Be nice :)

Related communities

much thanks to @gary_host_laptop for the logo design :)

Community stats

  • 4.6K

    Monthly active users

  • 3K

    Posts

  • 79K

    Comments