I mean, he’s not wrong that the app wasn’t ready. Which begs the question why they didn’t un-roll-it-out. >.>
Crowdstrike CEO: Did it crash the phone?
Whoever the fuck thought a massive regression for every single customer was the perfect thing to deploy with no option for rollback needs to stop working in software.
This isn’t a software problem. It’s a capitalism problem.
It should be straight up illegal to remove pre-existing functionality from a device, regardless of whether that is present in software or hardware. If you release it on a stable channel, if you advertise it as a feature of a device, you support it for the life of the device. You can test beta features via an entirely separate beta app, but once the feature becomes stable you don’t have a choice anymore. Once you stop supporting the hardware or software, you are required to open source everything required for consumers — as well as any competitor — to pickup where you left off and continue development.
But there’s no future profit for Sonos in them providing the ability for us to play music we already own from our own library.
If you release it on a stable channel, if you advertise it as a feature of a device, you support it for the life of the device.
And when support ends you must provide everything necessary for users to have absolute control over the hardware themselves. “Unsupported so it’s trash” is nonsense.
Once you stop supporting the hardware or software, you are required to open source everything required for consumers — as well as any competitor — to pickup where you left off and continue development.
Does this not cover that??
Except companies would be more careful about what they develop, more focused with their resources, and restructure their hardware and software to be easily open sourced without leaking legitimately-proprietary IP — instead of closed sourcing everything because it’s easy, vendor lock-in, planned obsolescence, and fuck-you-pay-me!
Obviously all of this depends on whether you have a government by the people, for the people, instead of a corporate oligarchy masquerading as a democracy… So we’re all fucked and I’m daydreaming in some star trek fantasy socialist utopia!
There was an unofficial option for rollback - I’m on Android so I went to apkmirror and downloaded the last good version and turned off auto update. This worked for a while, but then they forced me to update - it literally said I had to update to continue using. I’ve seen someone say this wasn’t actually a forced update, but rather keeping all the parts of your network in sync. I have one Sonos device and my phone is the only things that connects to it??
Did you also disable FW updates on the hardware? I’m still running the old version because they nuked Subsonic support. There’s a banner at the top remind me there’s an update, but it’s not forcing anything.
It’s not that simple. They sold new hardware that claimed app support, and the app support was only in the new codebase.
Having been in this position, I’m sure having two apps is hell for them and increasingly complicated the more the features and back-end services overlap. And there would probably have been drastically more overlap between v2 and v3 than v1 and v2.
Ultimately, you just wanna be on one codebase.
I’m not saying this is a good or okay move by Sonos as a company to their consumers. But the die was cast when the product roadmap was established, and the short-sighted technical solutions people are throwing out in the comments are far worse options for the company (and consumers, in the long run) than just accepting the current problem and moving on.
10$ food coupons when?
Such a courageous move.
Why can’t they just fix the simple bug of having to open the app ,close it down, then reopen it just to connect to your setup? A simple ‘wait’ line of code would do wonders.
