How come this wasn’t getting more attention?

2 points

Even trying to buy anything from them directly is damn near impossible. Tried purchasing a desktop from their website a few weeks back, and the system wouldn’t accept my address as valid. I talked to their support team, they told me they have to escalate it and I’d hear back in 24-48 hours.

Never heard back. Ended up going through Lenovo, and that was painless.

I used to almost exclusively recommend Asus or Lenovo to my family and friends, but I guess its just Lenovo now.

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2 points
*

Well they lost a customer with recommendations to other possible customers… you’re not the loser here

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2 points

I had a similarly nightmarish experience with Asus over their phone some years ago. I was a long time Asus fan in the PC sphere, now none of my tech is ASUS.

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7 points

I lost my respect for Asus when I had a Zenwatch 2 (I still have it), and they promised at the time Android Wear 2.0 in front our faces for months promising it would be released, but refused to even give an estimated time of release to OTA. This was well after WearOS 2 was released. Their online forum staff members were rude sometimes about it and other times, never responded to passionate asks about when it would be made available. The fact that they didn’t reply and care about giving any updates or indication at the time, was enough to push me far away from them.

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8 points

Looks like another job for Gamers Nexus

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15 points

Damn some 15 years ago I loved Asus hardware but so much crap has surfaced in recent years.
I don’t know if they were always scum or they sold out/enshittified.

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2 points

A little of both, but I think it’s mostly enshittification. I’ve had nothing but trouble with Asus, to the point where I don’t buy their products anymore and try to persuade others to avoid them.

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