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Michael Orlitzky was not having a good day with his laundry. First CSC Serviceworks, a laundry management company, replaced all of the machines in his building with new coin-op or app-powered ones. The card reading machines had been an issue for years because the cards would stop working and the recharge machine would steal dollar bills, Orlitzky said. Now he had another enemy with its own quirks to get used to. Plus, CSC had replaced the machines about a week ahead of schedule, meaning that any cash on his or others’ laundry cards was now worthless and unusable.

Then, one of the new machines ate his quarters. The first machine was stuck on the cold setting, and he had to pay another $2 and move all of his belongings to another machine. He called CSC customer service and was on hold for an hour. CSC eventually told him to get a refund through the company’s website, which in turn insisted he install CSC’s app to proceed.

“That was the day I decided laundry would be free,” Orlitzky told 404 Media in an email.

Orlitzky then discovered multiple bypasses to CSC machines that allow him to wash his clothes for free. Since then, he’s been pretty quiet about the whole thing. Orlitzky published a brief write-up of his escapades on his personal website last year, but hasn’t shared it on social media. Some people in his building know his secret, but that’s about it. That is, until now, with Orlitzky due to speak at the DEF CON hacker conference in August about how he found infinite money cheats for CSC laundry machines. The talk is called “Laundering Money.”

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4 points

What stops a tenant from just getting a laundry machine themselves?

This is such an American thing.

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6 points
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Hookups for one, you need a inlet and drain for the washer and a vent for the dryer. A place to put it as well. They are big and bulky. You can get ventless combo machines, but still have the issue of water hookups and space.

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1 point

If the issue is space, yeah that sucks. The hookups are a non issue though.

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8 points
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At least in the US, hookups are a big issue. You can hook the inlet up to a faucet sometimes, but the drain needs somewhere to go. Most dryers need a vent to the outside too, so that has to exist. I have never seen a lease that would let you add hookups either

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6 points

Not all American apartments have water lines for the washer or 30a outlets for the dryer, much less dedicated space for the devices.

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1 point

I just plug my dryer in a normal outlet and empty a reservoir every once in a while. You can easily run a water line to a washer, that’s really a non issue.

Space might be scarce, sure. I’ve just never seen anything like what is being described in this thread except for American movies and such. Seems like such an easy thing to just not participate in.

Might be to foreign to understand the problem.

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1 point

So, I guess 20a dryers aren’t super common here in the States.

Also, where I grew up apartment complexes don’t allow you to run water lines. I have heard that leases in New York City allow for more modifications, so it could be a regional thing.

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