Samsung was very transparent about their fuck up with the note 7. The article you linked makes it very clear it was a connection issue or a different manufacturer. At this point this is equivalent to the burn banana peels to get high or you eat dozens of spiders while you sleep internet lies.
It’s not a lie, they screwed up twice. I don’t care if it was another manufacturer that screwed up, at the end of the day, Samsung is responsible for QA on anything they sell.
That said, they were very transparent (hence why I linked it). However, I still don’t trust Samsung for other reasons:
- their refrigerators have a horrible repair track record
- Samsung Smart TVs spy on you
- they steal your aftermarket parts
- Samsung is the largest chaebol, so I expect them to not play fair
They do make some high quality stuff, but I generally avoid them because I don’t trust them (I do have a Samsung “dumb” TV, and I may get a Samsung washing machine). I don’t think their batteries will explode again, but they’ll probably do something like make it difficult for independent repair of their batteries. They’re actually better than most in their phones, but that’s a pretty low-value repair vs for cars.
Mostly agree, I hate Samsung in general (sent from Samsung Galaxy S22). Anytime I see someone considering their appliances or TVs I try to turn them to something else. They have made the best batteries for a long time though. I hope a competitor rises to squish them a bit.
Don’t buy a sumsung washer. I only buy used washers and dryers because I’m cheap and handy. Samsung is not an option because a large part of the user market is broken in a way that costs the same as buying new.
I do sort of disagree with your QA comment. Everyone seems to think QA stops once you sell a product, but it doesn’t. They did a full recall to fix their quality mistake. It’d be like if Tesla finally recalled all of the cybertrucks for sucking as much as they do. Massive PR hit to attempt to maintain quality.
