Sony Xperia smartphones look so good on paper. So why is it that we don’t recommend them? Here’s our answer to that and a brief 2023 review of the Sony Xperia 1 IV.

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Sony Support SUX.

When you go to Samsung or Moto/Lenovo support, they would give you a loaner phone when yours was in for repairs. Repair centers accepted wherever they were located.

Sony would tell a 1500USD phone customer to F*CK OFF if they asked for a loaner phone during repairs. You have to go to the Sony Mobile repair center to get any kind of help. There are tons of dealers and TV / audio / other Sony repair and none of those have any kind words or help for customers.

Sony Support is DOGSHIT GARBAGE.

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