My very first job, right out of school and before Uni, turned out to be almost only be “make calls” (not a call-center or anything, it was administrative tasks that required calling partnered businesses).
I only had that job for 6months or so, but I’m glad I had it. I still prefer Mail, but very often making a quick call is the way to go, and not being afraid of them makes your life way easier.
Edit: forgot to say, I’m Gen Z I guess.
Millennial with the opposite experience here. Once upon a time I’d use the phone all the time, could spend hours wandering the house and talking with friends, and calling anyone for any purpose was never a problem.
Then I got a job answering phones for Comcast, was there less than a year before I quit. It’s been about two decades since then but it installed a hatred of phones in me that has lasted to this day.