That’s true, but software is software, it can be modified by end users to suit their needs, especially on Pixel foldables which are one of the few remaining US brands that still somewhat freely allow you to unlock the bootloader.
So in that case with an unlockable BL, one could even flash a custom ROM that fixes any issues
Of course, but I think when people complain about the software, it’s that out-of-the-box experience they are describing. The vast majority of users are not savvy enough to flash custom ROMs, sideload, or even install a new launcher. And even for those with the expertise to do so, it’s extra work.
But then that also doesn’t quite address the app situation either. Android, for better or worse, is all about scalable interfaces to accommodate an infinitely wide array of devices, but most people with a tablet will tell you that they don’t like “tablet” apps that are just rescaled phone apps with way too much whitespace. So there may be something to be said about the way Apple maintains iPad OS separately from iOS, with more stringent design standards to adhere to for app developers to have their iPad apps listed in their app store.
