“The complaint filed in San Diego Superior Court said that when people at Home Depot brought an item to checkout, they would be charged more money than was written on the shelf tag or on the item itself.”
I see it less as “being evil” and more about “being incompetent”.
Changing shelf labels in a store the size of a Home Depot is incredibly manual, which is why WalMart moved to e-ink electronic shelf tags. That way, the same system that updates prices at the register updates the tags.
Of course that also lets them do surge pricing instantly. “Oh, schools out? Increase prices +.04%!”
I see it less as “being evil” and more about “being incompetent”.
Maybe, if items are under-priced as often as over-priced.