They’re in their 60’s, finally convinced them.
They say things like “This is the same…”
and I’m like
“Ya because that’s Firefox, the only program you use…”
“What was Windows even doing for us?”
I’ve heard that newer generations are becoming less tech literate on average than previous generations. They don’t try to fix their device, they just expect it to work. When it doesn’t, they don’t have the troubleshooting skills to fix it. They never had the opportunity to learn them.
Can confirm. I work as an IT tech at a school with students between 16 to 19 years old. Most of them are raised with tablets and phones and expect the same behavior from computers. I don’t know how many times we have had to try and rescue documents they wrote and never saved because “it’s in word so it’s already saved”.
