Not OP but I suspect they mean adults that struggle with normal technology but thrive on ipads (can remember the button they use to open sodoku)
Nothing at all wrong with making technology easy to use for the masses, but this can create problems.
Even the “problems” are only really a problem for those who value understanding how Tech works and hence see a lack of it as a problem (welcome to Lemmy!).
I’m not so sure that, in the greater scheme of things, not understanding the innards of Tech is a “problem” anymore than not knowing how to fix your own car is a “problem”.
The only way I can see that it might be a problem in a more general sense of the word is if that’s helping enabling enshittification because people don’t understand Tech enough to be able to avoid or more away from enshittified options.