Dragā€™s refund request for Planescape Torment was denied by Steam. The game has sat in dragā€™s inventory for several months, but drag has only played for 8 minutes and in that time decided not to play it.

Drag would like advice on gaming the Steam refund system, because drag doesnā€™t agree with their reason for denying the refund. Are there any gamebreaking bugs or problems like that which Steam might accept?

Drag will post the reason for wanting a refund in a comment, and asks that you confine discussion of dragā€™s reason or why drag should just enjoy the game to underneath that comment, so that the rest of the thread can be about the actual question.

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Iā€™ve given a way to maybe get that refund, but I also want to say: You should just play it. Yeah, your party is pretty much set in stone in it, but itā€™s arguably one of the best CRPG D&D games to exist. Itā€™s not like youā€™re really gonna make a statement to the now defunct developer that made the game. Black Isle doesnā€™t exist. Interplay doesnā€™t exist.

But if youā€™re dead set on needing the full custom character experience, may I suggest Temple of Elemental Evil? The story dramatically changes depending on if you are good or evil alignment and itā€™s got one helluva an opening scene if youā€™re evil.

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-4 points

CRPGs fundamentally ask the player to self insert into the player character, and drag will take psychic damage if drag self inserts into a man. Drag is perfectly happy to self insert into tragic stories like KOTOR and feel bad as part of a gameā€™s story. Thatā€™s the same as watching a sad or scary movie, thatā€™s fine. And drag would even be willing to enjoy Tormentā€™s dysphoria if it were an intended part of the experience, and youā€™re actually able to play the Nameless One as a dysphoric trans person. But gender dysphoria that isnā€™t accounted for in the gameā€™s design doesnā€™t lead to catharsis. Thatā€™s just feeling bad with no purpose to it.

Drag isnā€™t mad at the developer for this. As you say, the developer is dead, so thereā€™s no point being angry. Drag is angry at Steam for selling this game without a content warning. Drag is angry about false advertising. This should be a part of the storeā€™s interface, the same as age ratings, or the recent decision to force games to disclose kernel level anticheat.

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5 points

Drag is angry about false advertising.

It would only be false advertising if Steam said you could choose your gender when you canā€™t, which they donā€™t.

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-5 points

They said you can pick your path. Itā€™s not true. It shouldnā€™t be in the features section.

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