My wife and I started talking about this after she had to help an old lady at the DMV figure out how to use her iPhone to scan a QR code. We’re in our early 40s.
Even beyond troubleshooting.
Basic things I’d expect people to know:
-
What and HDMI cable is
-
what an Ethernet cable is
-
That Samsung isn’t the only Android manufacturer
-
That different tablets are different shapes/sizes and hence use different cases (seems like common sense to me but apparently not)
Etc…