Yep. Especially when you’ve been using computers for 40 years, as I have. Do you know how many times MS (or any tech company) has moved each and every button? Do you have any idea how many times something as simple as saving a document has changed since I started my career? Over the years, I have saved documents to at least six different types of physical media including the local hard drive. Then I had to start saving to a network drive, then a different network drive, then a cloud drive, then a different cloud drive. I have worked with Linux, Windows, Mac. Techniques and keyboard shortcuts I learned in the 80s and used for decades get changed/dropped/redesigned. I have had to go back and alter little programs I wrote years ago because the corporate file system was redesigned for the 25th time and now all my file paths have to have forward slashes instead of backslashes for the code to run… When I ask a less experienced colleague where to find the screen share button, it is because I know they have only had to relearn its location 1-3 times, so their memories won’t be all jumbled yet.
To me it’s more to do with mentality. Most of the people earning that much are completely full of themselves, “I’m a problem solver I get things DONE” kinds of people. To have them come to someone they probably don’t see as such for a task that is imminently solvable by just looking at the screen for 30 seconds, or typing a quick search is at best off-putting.
