My wife and I started talking about this after she had to help an old lady at the DMV figure out how to use her iPhone to scan a QR code. We’re in our early 40s.
Indeed I have. It isn’t an exaggeration.
Mobile computing and cloud storage are to blame. For a large contigent of people these days, their cell phone is their primary computing device. Those make even viewing the filesystem difficult and cumbersome, and if you’re not a power user you just won’t see it at all. Then, on laptops and desktops, operating systems these days very strongly push their cloud storage solutions. Again, these typically make viewing the actual structure difficult, instead one has to rely on search or recommendations.