cross-posted from: https://lemmy.crimedad.work/post/159369

A law enforcement source told our sister station, ABC7 Eyewitness News in New York, that the suspect’s unmasked smile came as he flirted with the front desk clerk who checked him into the hostel, and encouraged him to drop the mask so she could see his smile. The suspect obliged, pulling his mask down long enough for the surveillance camera to capture his face.

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213 points

They are checking every dispute or contested denial of service brought against the company, as well as running down every threat made against the UnitedHealthcare CEO.

That’s gonna take some time.

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25 points

Isn’t it their policy to deny every claim to force an appeal? How many claims do they get in a day? Their investigation will never end.

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27 points

I believe their policy is deny, delay, defend.

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5 points

Hence the depose.

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9 points

Seems to me that this investigation is way over budget.

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3 points

Seems like they should delay and deny an investigation and then defend that stance as a cost saving measure.

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1 point

Yeah, New York has real problems.

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57 points
*

I don’t know if the number was real but someone posted a picture that their denial rate was 32% whereas the lowest provider was 9%

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79 points

Their denial rate was 8% when Brian Thompson became CEO and jumped to 22.7% after one year of his leadership. 32% is believable after 3 years, especially if it’s true that the decision to train an LLM for the purpose of auto rejecting claims was his directive

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30 points

Why a LLM when an autoreply of “Denied” would work?

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