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13 points

Do people really look at or read reviews of McDonald’s?

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2 points

Probably very few if any. Admittedly the outlier, I read Chipotle reviews because I’ve had too many of them give a time for pickup then proceed to dilly-dally for 20-30 mins past the time they gave me. Not cool. I’m happy to wait, but don’t tell me it’s going to be done.

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3 points

I have never looked at the reviews for a fast food franchise. They’re all much the same, which is kinda the point.

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1 point
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The food and ingredients are the same, but the quality can vary a lot depending on how bad of job they do cooking it. When you’ve been disappointed enough by buying dry and borderline-burned breakfast, you stop trusting that all locations are equal.

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4 points

When you’re an out of towner looking for the nearest place to go and get coffee or use a public bathroom, reviews matter.

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