Trade groups told the FTC a simple “Click-to Cancel” proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.
16 points
I had a sub once to something, can’t remember what, but they forced me to call them to cancel.
13 points
I recently had to call AT&T to cancel their internet service when I was moving. There’s a link on their website that supposedly leads you to an unsubscribe option but in reality it just leads you to a broken page. I mentioned this while on the phone with the agent and he said “yes that’s correct you have to call us to cancel” like it was standard procedure.
