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2 points

Every single job I’ve had was made worse by management. Not just worse for us, but worse for customers/clients as well. I have zero faith in management, I have complete faith in the people actually working on the floor knowing what would be best to do on the floor.

Now you ask about “not making it fail immediately” which to me gives me an impression of thinking it is still a business that needs to be grown.
I imagine a lot of shop floors would agree their time and resources were better spent elsewhere. No one needs Funko pops, I don’t doubt those workers would find something better to do

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