That’s what you call an epic blunder.
I think they’re aware of that
Martin Haslund Johansson, the director of Azerocloud and CloudNordic, stated that he does not expect customers to be left with them when the recovery is finally completed.
The customers are already lost:
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pay the expensive ransom, if the bad actor gives them the decryption key, customers are relieved but still pissed, will take the data and move to somewhere else with a big FO. Go out of business.
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don’t pay the ransom, customers are pissed and move to somewhere else with a big FO. Go out of business.