Trade groups told the FTC a simple “Click-to Cancel” proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.
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View all comments 19 points
If a company makes it hard for me to cancel I won’t mess around with them I’ll just cancel the direct debit on my side and they can deal with it.
I will try and cancel using the approved method but really it’s their responsibility to let you terminate the contract. After all what are they going to do, not let me open the contract again later on, of course they’re not, so the onus is on them.
7 points
