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190 points
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Over-reliance on proprietary, closed-source products and services from megacorporations.

For instance, it’s really absurd that people in many parts of the world cannot function without WhatsApp, they can’t even imagine a life without it. It seems absurd that Meta literally has them by the balls, and these people can’t do anything about it.

Also the people who base their entire careers on say Adobe or Microsoft products, they’re literally having their lives dictated by one giant corporation, which is very depressing and dystopian.

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25 points

It’s worse in China. WeChat is EVERYTHING.

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21 points
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Deleted by creator
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16 points

It seems absurd that Meta literally has them by the balls, and these people can’t do anything about it.

I don’t get this sentiment. If anything happens to WhatsApp, they’ll just switch to another IM. WhatsApp wasn’t the first to come along, and won’t be the last. How exactly does Meta have them by the balls?

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39 points

In some of those countries, it’s not really a choice. Like, WhatsApp is the only way of contacting a company’s customer care (via chat bots that run on it), colleges and universities may have study groups on it and teachers may hand out notes etc in those groups, also apparently it’s also the only way to contact even some government agencies.

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4 points

it’s a shame.

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2 points

I know, I’m from those countries. Like I said, we used other IM apps before WhatsApp came along, and if something changes we can use a new app. WhatsApp currently leads the market due to the network effect, but it doesn’t have us ‘by the balls’.

(Though the most likely successor would be WeChat, which is arguably much much worse in many ways)

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17 points

So many people use it, that the barrier to change to another application is high. They would need to fuck up on very large scale.

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-5 points

Yes, they currently have the market share, and network effect keeps them there. Nevertheless, my point was it’s not a monopoly, so how does Meta have everybody 'by the balls"?

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13 points

I remember listening to a podcast that talked of how in the Philippines (I think it was), Facebook is the internet, because Meta/FB effectively subsidised the carriers into allowing FB access to not use up any data allowance. As a result, if all you do is go on FB, you don’t pay a penny. If WhatsApp is included in this, then yeah, you’re locked in with no real alternative.

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1 point

Oh right. Not quite nowadays, they get subsidised from multiple companies, including Google (YouTube) and such. I hate to say this, but WeChat would probably be happy to jump in and grab some market share if Meta does something egregiously dumb

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2 points

It’s an issue of userbase.

WhatsApp can and will get away with a lot before it drives users to a mass exodus, when messaging should have just been an open protocol from the start.

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11 points

Talk to some older folks about what it was like when there was only one phone company and the alternative was snail mail.

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15 points

I was there. It was fine. You didn’t need phones to be able to function in a society. Phones were something like an optional convenience that you had only at fixed places, like your home or office. If you were out and about, you typically didn’t have access to a phone, unless you were in the vicinity of a payphone, so you weren’t expected to be available on phone. Whereas in the countries where Meta has monopoly over, everyone expects you to be on WhatsApp, and you don’t really get a choice in the matter.

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-1 points
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Whatsapp is just a text service that gained popularity because it bypassed expensive text messaging rates, and it’s superior to SMS in most ways anyways. If meta starts charging people will go somewhere else. It’s odd to hear this take that people are somehow dependant on it. It’s more replaceable than a pair of shoes.

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6 points

This is an issue with the bourgeois character of American society and government. Monopolies are not a problem if workers control them.

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5 points

And if they’re managed well on top of being worker controlled, but that’s usually been a mixed bag historically

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4 points

There are plenty of free and open source messaging alternatives, they just don’t have the branding money to make sure a user base appears. To some degree the people using the apps are choosing the proprietary option.

We collectively need to be doing more to support and promote free open source software to avoid this issue. Secure peer to peer communication protocols should be more more ubiquitous than even http.

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1 point

I can happily live with any IM software, just happens that WA got on the market earlier and everyone else uses it. Me taking a stand by only using telegram does no good if I have no one to talk to.

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