I stopped using uber eats after like 2-3 times. I was sick of the bait and switch pricing.
Restaurant promotion near you! Two pizzas for 20 $!
Ok I guess I’ll get that, delivery gotta be like 5$ no big deal…
Meanwhile the total is somehow 37.85…
Ugh…ok I guess everyone has to make money and at least everyone is compensated, and it’s convenient…
click next
Would you like to tip the driver? It’s only fair he gets some too! 15%?18%?20%?
Fuck off wtf was the deliver charge then? Wtf were all the fucking charges.
App uninstalled.
In theory, the delivery charge should have been the money that goes to Uber to cover their costs. It’s expensive to develop quality web apps, manage drivers, do customer support, etc. But in practice, Uber double dips. There’s the delivery fee and restaurant paid fees (often resulting in higher menu prices).
Often? Is there any case where it’s not, apart from promotions/coupons/etc?
This makes me curious, now. I ordered pizza this weekend and there’s the $5 delivery charge. Plus we tip, of course. But I do order through the app. So if that $5 is going toward app maintenance or whatnot, I wonder if calling them directly to place a delivery order will eliminate that extra $5 fee. Somehow I doubt it.