Hey everyone!
So we’ve been trying our best to listen to members of the community on how we provide updates and information to you fine folks! To that end, we would like to welcome a new secondary, fedi-friendly avenue, Mastodon.
https://mastodon.world/@LemmyWorld
We will be posting updates here in ADDITION to our normal !lemmyworld@lemmy.world community. As both a supplement to our Discord server and a place for the community to directly interact with us via micro-blogging.
We feel this opens up a few neat doors for sure to keep communication open and transparent.
See you there 😉
- The LW Team
God yes. I hate that so many services are moving towards Discord instead of things like message boards. Fuck Discord for troubleshooting/help desk stuff. Let me search google, find the related forum post marked “[SOLVED]”, and have my answer without needing any human interaction whatsoever. On Discord, you end up with Help Desk 1 workers spamming the same dozen “!update” and “!factoryreset” bot commands for every single issue over and over again, when it could just be a single forum post for each known issue.
