Former tipped employee here. This is probably correct, but I don’t care. The majority is often wrong. They can be educated. Change is scary, and the people who benefit from the status quo demonize changes that will give them less power.
I would probably have made less money if paid a salary, but it would be worth it to not have to balance priorities between getting a good tip and following restaurant policies.
to not have to balance priorities between getting a good tip and following restaurant policies.
Can you explain more? Like, why is it an either-or-situation?
People often want things that are against policy. Just as the first example that comes to mind, think about a bartender giving a regular patron a long pour or a free drink. That’s good for tips, but bad for the restaurant. That’s not always the case, but a good waiter can usually bend or break the rules to keep a guest happy.