Pentagon has the worst IT helpdesk in the US government::DoD is dead last for tech support, equipment, communication, and function, say staff
You’d think the DoD’s astronomical budget would cover this.
The problem is two fold, the first is that any change in process or procedure has to be approved by a committee that probably has nothing to do with IT at all; and the second is that the DoD is full of higher ranking officers that if you have a 3 day turn around for a repair – for example, they will threaten your very existence unless they are not done immediately.
The only solution I can think off is that the IT has to be removed from the DoD, and assigned its own budget and director.
From what I’ve seen, a lot of the money goes to multiple layers of mid-level managers who don’t actually do anything.
They are there to document in excruciating detail how their budget is NOT being misspent, because we can’t abide waste and mismanagement!
This is the one. Has anyone here seen the dod acquisitions chart?
Heres a copy: https://www.wired.com/images_blogs/dangerroom/2010/09/atl_wall_chart.jpg
Not even that, theres lots of DoD employees (non-managers) that get paid pretty well just to sit on their asses and do not much of anything all day. It’s the biggest social welfare program in the US.
