1 point
So like they work as expected except for those that intentionally use them wrong?
I can gaurentee you conversations can have the exact same flaws
1 point
For sure, there were other issues, which were amplified by the distance and the lack of communication. Point is you can come up with the best technical solution to a problem, but at the end of the day if the people aren’t able or willing to adapt, there’s not much you can do except fire them (which I couldn’t) or move on (which I did).