We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.
In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:
Looks like it’s a UK user. So likely due to consumer protections there. I’m guessing you are American where there are less?
No, I’m german, so similar levels of consumer protection. Not that I’ve looked for a refund. I just never thought of it as possible. Maybe I should look into it the next time