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116 points

In other words, you might not want to trust them because they killed off a Pixel Pass that 25 people signed up for, a Google Podcasts app that was basically a browser in an app shell that was given a proper replacement, a niche business presentation screen in Jamboard, and Stadia…freaking Stadia. They gave you all of your money back and let you keep the controller, guys.

It’s not a good look when right off the bat it dismisses what is valid concerns by treating the opposition like they’re just whining.

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17 points

The thing is, google guarantees 7 years of support, they can’t cancel that. The services they closed had no promise on the longevity

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18 points

In 2015 Google said “With Google Photos, you can now back up and store unlimited high-quality photos and videos for free”. This is no longer true, even considering their vague corporate speak promise of “unlimited high-quality”. By Google’s own wording within the Google Photos app the options are “Original quality” or “Storage Saver”. There is no high-quality unlimited option.

But it’s not even about explicit promises. It’s about the constant erosion of user trust. Having to read into the details and interpret marketing vs legal speak does nothing to alleviate that Google has done this to themselves.

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1 point

This lacks context and they did keep this promise after a fashion. They never promised it would be consistent across any phones but the pixel line at the time, and additionally never said it would continue on new pixel phones.

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8 points

Stadia was amazing. I blame everyone but Google on its demise. You could literally play CP 2077 without a console but people still stuck to PlayStation and Xbox. Google handled the shutdown so well. I played around $500 worth of games got the money back. Kept two controllers and bought a steam deck with that money

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16 points

Cloud gaming is bad for history. If the game was only released for the cloud, and that game is shut down, or the cloud service shuts down, that game is gone forever.

They want to push it, because it gives them control over every aspect of the experience. They know everything you do in the game, you can’t mod it, you can’t pirate, you can’t play offline, you can’t do anything unless they say you can.

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11 points

You should blame me then. Once I saw that Google wasn’t going to honor steam library on stadia, and then charge full price for games on stadia, I noped out and never signed up.

I say this is a cloud gamer who uses G-Force now, and shadow. I was their target demographic. And they’re pricing model just noped me out of it

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-1 points

You know who else doesn’t honor steam library? PlayStation or Xbox. What a weird take

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-4 points

Weird ass complaint man

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6 points
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Once I saw that Google wasn’t going to honor steam library on stadia

That is such a weird complaint.

Google doesn’t own Steam. Google has nothing to do with Steam. Why would Google give you free games just because you purchased those same games on a competing platform?

Are you also complaining that Sony isn’t honoring your Steam library on the PlayStation? Are you complaining that Microsoft isn’t honoring the Steam library on the XBox?

Heck, are you complaining that Steam isn’t honoring the Nintendo Switch library on the Steam Deck?

I mean: what gives?

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4 points

I just got a nice discount on my Pixel 8 preorder with my Stadia refund.

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5 points

Without a doubt it was amazing and me and my family were extremely sad, but in the end what is there to be mad about with stadia… I was part of something different, I was also a founder and played all the time. I think I owned all the games before I didn’t 😂

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3 points

Because the opposition frames the situation as Google never keeping any promise ever, in addition to refusing to acknowledge Google’s positive precedent with Android updates.

If you view the Android update situation in isolation, you’ll see that in the 10+ years Google has sold Pixel and Nexus phones, they have kept each one of their Android update promises.

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-4 points

I dunno, I kinda don’t disagree with them. Companies discontinue products all the time, and Google just seems to get a lot more flak for it.
Apples discontinued the iPod, and a bunch of different hardware devices. I’m about as worried that they’ll discontinue the iPhone as I am that Google will discontinue the pixel line.

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15 points

Google discontinue a lot more than almost anyone else though. It’s a meme at this point how often they kill things off. Does a website like this exist for any other company?

https://killedbygoogle.com/

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0 points

Well, no, but that doesn’t mean that it’s an accurate assessment.
Additionally, have you ever actually read what they put on that site? If Google changes the name of a product, then they “killed” the original. If they merge a product into another, then they killed one or both.
Did you know they killed Google street view? It’s now just a tab in maps. They also at one point had “leaving reviews of businesses” as a separate system, which they also killed by making it a core feature.

But yes, Google does kill more products than some other companies. They also make more products available than others. Apple has never developed a car, a series of bipedal robots, or blood sugar monitoring contact lenses.

So yeah, it’s a meme. I don’t generally take memes as honest statements of fact.

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-4 points
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9 points

I’m not sure I get your point, people should not doubt Google’s promise not because they don’t discontinue product but because everyone does?

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-2 points

More that the concern feels hyperbolic. You should feel as much concern of Google canceling a flagship product as you do about apple doing so. I don’t see iPhones, pixels, or say, Kindles going anywhere soon.
It just doesn’t feel like a reasonable concern, proportional to how much attention it gets.

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2 points

I think more Pixel’s a true flagship product. Big Tech corps are always launching likely contenders, then they evaluate them over time and if the benefits don’t realize or they find a better product it gets discontinued.

But some products are proven. The only way Alphabet and Apple would discontinue their flagship phones is if there’s some kind of mass turn away from mobile phones. Same as how Alphabet is not going to exit the search engine field.

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46 points

For real I was going to say this reads like a Google marketing AstroTurf. Just watched the linked MKBHD video and it’s not unfair; definitely not “weird”

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