An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff, after an AI chatbot outperformed them(www.businessinsider.com)

posted 1 year ago

Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

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4 points

1 year ago

I like how that free market suddenly starts working now with technologies allowing idiots to kill themselves that easily.

It just has to stay more agile than the big guys and this really does work.

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