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An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff, after an AI chatbot outperformed them(www.businessinsider.com)

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Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

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UnknownQuantity@lemmy.world
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Do you mean that GDP is not the most important measure of a success of a country?

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Moops@lemmy.world
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Isn’t the GDP itself a roll-up of dozens or hundreds of other metrics, making it nigh impossible to game? Gaming the metric is the problematic part of identifying metrics to track performance being referred to.

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UnknownQuantity@lemmy.world
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No, GDP (gross domestic product) is an amount of money produced by states’ economy. That’s why you can have falling wages and lots of people in poverty yet if the stock market is doing well the government can boast how everything is just fine.

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