An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff, after an AI chatbot outperformed them(www.businessinsider.com)

posted 1 year ago

Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

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7 points

1 year ago

AI is not the enemy, if we humans have to work less that’s fine, just increase social programs so we can relax at home while the computer works.

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2 points

1 year ago

And someone else gets paid.

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