A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?
For now, I do not want to announce the name of this company publicly.
If they don’t want to solve it amicably, then I will do so.
They already said they don’t want to.
They asked you to install the app on purpose, in hopes that you’ll decide it’s too much hassle and decide not to delete the account.
How do you know this?
My first thought was “they probably want to ensure they are who they say they are and so want an authenticated request” - while that’s against GDPR, not everyone is as educated as they should be, and not every mistake is a nefarious activity.
There’s no reason an app should be more trustworthy than the email.
It’s pretty standard for scummy companies to make the process as annoying as possible.
The individual responding isn’t the issue. They haven’t made any decision to respond like this, they are following a script.
The script is written by people who should know exactly what they are doing, so the result is either malice or negligence. Either way it’s unacceptable where the law is concerned.
Think of the poor corporation! If they get punished for their illegal buisness practices, it’ll hurt the economy and people will be less inclined to start a small buisness. Didn’t you study piss down economics?
Must be something that makes you look bad lol
Otherwise you’d just say it. You owe them nothing and they’ve broken the fuckin law and you’re protecting them? What do they have on you?
Or maybe they just want to disclose as little of their personal information, including services relied on, on an open platform like this. Idk if that’s the case, but playing devil’s advocate here
Personal information like the name of a company they bought something from?
Please
Feetfinders.com? Heh
