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tl;dw

  • Cory Doctorow coins the term “enshittification” to describe how platforms start out benefiting users but eventually abuse users and business customers to extract all value.

  • Facebook started by prioritizing user privacy over ads but now prioritizes profits over all else.

  • Network effects are a double-edged sword - they lock users in but also make platforms vulnerable if users leave en masse.

  • Low switching costs due to universality and interoperability allow competitors to reverse engineer platforms and plug in competing services.

  • Mandatory interoperability and limiting data control can curb platform power by distributing control to users and smaller companies.

  • Recent antitrust actions aim to roll back decades of lax merger policy that let platforms consolidate power.

  • Breakups will take a long time so interoperability is a faster way to restore competition.

  • Laws should limit abusive behavior rather than rely on platforms to self-regulate.

  • Federated open services fail gracefully and encourage migration to better platforms.

  • Political will is growing but change will be gradual - focus should be on harm reduction in the near term.

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