IT professional here, can confirm, Linux is superior and my choice of os.
… despite my work being mostly Windows Server.
Also: IT professionals usually have some experience and/or start out with Help Desk (hell), where you quickly learn what is and is not a good issue report.
This is pretty US centric thinking. Linux doesn’t have licensing. That means it’s used extensively in other countries, especially poorer ones. Some countries entire governments use it. It’s pretty huge in India too. Africa. Places where common folk, not IT professionals, use it but either have rough or no Internet and aren’t communicating in English, especially not GitHub.