Oh but there are many steps missing.
You start the launcher -> it forgot your device and password, so wait for the confirmation code via mail, enter your info again, then solve three capchas
Browse the store -> except there’s no functioning tag search and the shop sucks, so you need to know exactly what to buy and how it’s called to even find it
Chose a game -> but there’s no tabs or secondary windows, so every time you inspect a shop page and try to get back your search gets reset; please enter all your search criteria again and scroll back to the point you’ve been before
Start the game -> but your own library is a hot mess; click through 13 pages of huge icons representing an alphabetical order until you find the picture representing what you want to play
And then you play.
As long as you don’t notice Epic all is smooth sailing. Every step of actually using the launcher is a pain though. Sometimes I forget how annoying it all is and try again. Aaaaaand it forgot my device and password again. Then I curse at my PC and open steam.
Seems like these are all corner cases, straw men, and not every day things. I actually sort of agree with the sentiment about “what does it matter”. But there is one big thing that you missed: stability and trust. If Epic decides to wrap it up one day, you’re done. Steam is less likely to do that since primary business model and profit generator.
Pick the platform with the best deals, and weigh in the stability/trust argument. For me that means using Epic for free weekly games, and Steam whenever they have sales. Almost never buy any other time unless a large group of friends are starting something. FOMO is real.
If an unreliable login, a bad storefront, tedious store pages, and a less than user-friendly library aren’t enough to call a launcher worse than the competition, what even would qualify them as a bad product?
I mean sure, my PC doesn’t crash nor goes up in flames when I open Epic, but that’s about it.
