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31 points

These bastards tend to refuse to put anything down in writing and insist on calling or meeting face to face because “it’s faster”. But we all know it’s so they have no accountability on what they say.

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20 points

Then the trick is to immediately do the “follow up” email to recap what was discussed. And CC some folks who weren’t there.

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12 points

Oh but they will neither confirm, nor correct you and then they will say that the recap was all wrong because reasons and they never even saw your email because too busy doing work or something

But that’s a good idea, actually, I’ll try that in my team interactions

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19 points

The important part is to include something alongs the lines of "Please let me know if this is not correct by xx/yy/zzzz, otherwise we will proceed on the assumption it is.’ That way their ignoring your message becomes agreement and it is much harder for them to gi back on it.

Use their inaction to get the result you need.

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2 points

Lack of accountability goes both ways, though…

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2 points

In the enterprise everyone is equal but some are more equal than others. Not everyone can benefit from that lack of accountability and not everyone wants to, btw.

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11 points

Just send an email afterwards with the meeting notes. CC all participants and/or relevant people. They almost never contend the notes, and if they do, I invite more people to the meeting next time so they can’t pull that again.

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