PSA: you can request deletion of your 23andMe account. It won’t do anything for this past hack, but it’ll at least prevent your data from being included in future hacks (assuming they actually completely delete your data like they’re supposed to).
Why would you this wasn’t even a hack for my understanding?
It was a password stuffing attack. Meaning that a bunch of users with reused crappy passwords had their accounts accessed with their legitimate passwords by attackers.
I’m not sure why this reflects horribly on the company in a way that would encourage one to delete their account?
This would be like leaving the key to your apartment in a public place and then complaining about your landlords terrible security when someone accesses your house when you’re not there.
it’s almost always a soft delete, that is, change active field in database to false, coupled with their terms of service that state vaguely how they start the deletion process which could take months and how they may still keep certain data for legitimate purposes.
And this is why I wish we adopted GDPR more… if they are compliant, then they have to remove all data held when requested. Too bad the US will never care that much to respect individuals’ data like that.
Exactly. I made a GDPR request for deletion. They can get in big trouble if they are soft deleting.