What the title says. I think there is still a long way for that to happen but i’ve been hopeful. What do you think?

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89 points

Another big obstacle is the general UX of these platforms. Major companies have teams of user experience analysis and researchers that, while not always “winning” as compared to product or business driven decisions, absolutely have a (generally positive) impact on the product. Onboarding, retention, etc.

The fediverse has all the standard frictions of most OSS, like talking about itself, it’s technology, etc when the fact is 99% of users dgaf.

I might go so far as to argue the perceived complexity is a bigger barrier than the risk of sabotage from other businesses. I am optimistic the growing list of third party apps will help solve some of these issues, as long as they take things like the sign up process and server selection into their scope.

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3 points

yeah, lemmy’s current web app is very much in the “made for nerds by nerds” category as far as i see. lots of cool tools to express yourself and not many useless limitations, but on the other hand it’s kinda confusing if you’re not that techy. it’s absolutely learnable but it would do very poorly on a hallway usability test.

and it’s understandable why that is so, lemmy itself is being developed by two people who have their hands full putting out a thousand other fires, as well as sorting through the community’s contributions. but there’s still a lot that will have to improve in the future – although I’m completely sure that when it does, it will be way better than what a corporate alternative would be like. those tend to do well with attracting new users but they also tend to be out of touch and suffer from stupid one-off decisions by middle managers trying to get promoted.

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8 points

Decentralized nature of Lemmy is also going to be confusing for the average Joe. When they to go to web site of Lemmy and see a list of instances to choose from, with communities spread all over them they are just going to nope out.

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22 points

That and the servers are under such stress that it makes for a stuttery beginning for any new usrrs. Even just trying to upvote you and comment was a process. First this page wouldn’t load properly, then then the upvote didn’t show, then the screen jumped around when I tried to reply.

This site and any other will only replace Reddit etc if it’s got people. It only gets people if new users can use the platform. We’re not quite there yet. The people here now are willing to put up with growing pains but if it doesn’t improve soon people will move on

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2 points

As long as people don’t sign up to lemmy.world for a while we should be fine

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13 points

Create an account off of lemmy.world and see if you have the same issues. A smaller instance can handle things easier. It have 2 but use the one that was most up-to-date and responsive.

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3 points

See that’s part of the problem. You shouldnt need to have to create a bunch of accounts just to use a site. People aren’t going to stick around to find time their social media. They want it to just work.

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28 points

The problem is that everyone has consolidated on one gargantuan server. The whole point of the fediverse is to spread out so no one server is carrying the entire load. I’m currently using lemm.ee and have experienced none of the issues being discussed here.

But yes, I agree that it could be a potential turn off for newcomers.

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-3 points

It’s a huge turn off. And federation itself adds to the problem when the servers don’t match up properly.

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6 points

Spreading out would help the performance of the servers but would still expose inefficiencies in the backend systems that they use to talk to each other. The page might load, but the content will be all kinds of fucked.

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8 points
*

At the time of this writing, I have accounts on two servers. One on the big server, and one on a tiny server.

Obviously, the gargantuan server’s biggest issue is performance. That will probably improve with time, but with its size comes some noticeable benefits, which I will touch on shortly.

The tiny server, which I actually joined first, is blazing fast, but I’ve run into constant issues trying to find communities and posts that the bigger server can find no problem. Initiating a federation request is not intuitive at all, and your average user is going to wonder why the hell so much stuff isn’t showing up when they click All on a smaller server.

I tried manually copying my subscription list from the gargantuan server to the tiny one. It was quite a chore, even though it got better in 0.18. Most of the communities returned a “not found” error. Having to retry a search several times or manually input the URL and reload the page several times until the server can find the community on the remote server is not something the average user is going to want to deal with, so they’ll end up on the huge servers that already know about the communities on the other large servers, if they don’t give up.

Hopefully this gets better, but that’s my best guess as to why everybody ended up on the gargantuan servers.

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13 points

I’m testing out Mlem on iOS and so far it is a much cleaner experience than even the desktop version of Lemmy’s webapp. Lots of nice QoL features.

https://testflight.apple.com/join/MelFP11Y

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-4 points

Yeah, the apps have been spotty for me, but at least the layout is cleaner.

Not a good sign when you need an app to properly use your website though.

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52 points

I don’t think UX will be that big of a problem, in the past the unofficial reddit apps were all better than the official one. Major companies design by committee and the UX is meant too maximize profit and engagement statistics for advertising, rather than be “good”. A lot of open source UIs are better than their paid counterparts. I think PopOS is far nicer than windows 11.

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2 points

Nah, most open source UIs are really pretty bad. Most devs are horrendous designers.

Your comment about profitability is true when it comes to social media companies specifically but definitely not true for the industry as a whole. UX is a huge selling point for enterprise software and the goal there isn’t to drive clicks or views, because that’s not how those companies make money.

UX won’t be a problem as long as the maintainers are open to feedback and not stubborn about their current approach. And even if they are, an alternate front end could be introduced separate from the default one.

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1 point

If only those expert researchers were more focused on a great user experience instead of dark patterns to sell more ad eyeballs. There’s definitely good expertise to crowdsource, give it time.

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