I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
Email standard sucks anyway. By the official standard, User@email.com and user@email.com should be treated as separate users…
Personally I don’t think that sucks or is even wrong. Case-independent text processing is more cumbersome. ‘U’ and ‘u’ are two different symbols. And you have to make such rules for every language a part of your processing logic.
If people can take case-dependence for passwords (or official letters and their school papers), then it’s also fine for email addresses.
The actual problem is cultural, coming from DOS and Windows where many things are case-independent. It’s an acquired taste.
Im with the earlier “yeah… No.”
Because
“If people can take case-dependence for passwords”
They cant now do they ? If they could passwords would be a-okay and there wouldn’t be any need for stickies on monitors, password managers, biometrics, SSO, MFA and passwordless authentication.
The dumbest idea in computing is assuming everyone is as smart as you.
They aren’t. Why isn’t *nix any bigger? Here’s your answer. People are stupid.
Why did IT only finally took off with windows 3.11? because people could understand that. Barely. Most of us where way to dumb for everything which came before.
Why does ipv6 acception takes so long? Because people are stupid and don’t get it. Nobody really gets hex. So they just stay with what they can read and more or less get. Even the hardest part of ip4, subnetting, has an easy way out: just add 255.255.255.0 in there and it works. Doesnt work? Keep replacing 255 with zeros and eventually it will. Subnetting on ipv6? No idea. Let’s just disable ipv6 on the internal lan and leave everything on ipv4. Zero migration, zero risk, zero training needed.
Why do so many companies only go half assed into cloud? Because they don’t get it.
Powershell? Only half, a third even, of the admins truly get it.
I could go on.
Succes is build on simplicity.
Oh, I like writing such rants too, so I’ll answer with lots of words.
They cant now do they ? If they could passwords would be a-okay and there wouldn’t be any need for stickies on monitors, password managers, biometrics, SSO, MFA and passwordless authentication.
Hardware tokens. With sufficient demand the scale would make them really cheap.
It’s exactly because of having experience with making work the whole zoo that engineers don’t understand how much easier that would be for normies.
The dumbest idea in computing is assuming everyone is as smart as you.
Assuming that everyone is as dumb as me in areas where I’m dumb would also be a mistake.
Why isn’t *nix any bigger? Here’s your answer. People are stupid.
Because of oligopoly. People are not stupid, but they have priorities and they don’t have some of the knowledge we have. Also it doesn’t really have to be that big immediately, all in good time.
Why did IT only finally took off with windows 3.11? because people could understand that. Barely. Most of us where way to dumb for everything which came before.
Can’t comment on that, I was born in 1996.
Why does ipv6 acception takes so long? Because people are stupid and don’t get it. Nobody really gets hex. So they just stay with what they can read and more or less get. Even the hardest part of ip4, subnetting, has an easy way out: just add 255.255.255.0 in there and it works. Doesnt work? Keep replacing 255 with zeros and eventually it will. Subnetting on ipv6? No idea. Let’s just disable ipv6 on the internal lan and leave everything on ipv4. Zero migration, zero risk, zero training needed.
Because not everything supports it right, including some industrial equipment and network hardware, there may be new bugs in everything involved, the old ways work and it’s not just v4 with longer address, so people fear making mistakes in configuration.
Why do so many companies only go half assed into cloud? Because they don’t get it.
Now think about similar horrors in, say, piping in houses, or other construction stuff. Or cars. Or roads. Everything is half-assed. It’s normal.
Powershell? Only half, a third even, of the admins truly get it.
I kinda get it, but also hate it. Hard to read.
In general:
The most precious secret you can get from experience is that people are not stupid when they are given easy opportunity to try many things and choose what they like.
‘U’ and ‘u’ are two different symbols. And you have to make such rules for every language a part of your processing logic.
Unicode has standard rules for case folding, which includes the rules for all languages supported by Unicode. Case-insensitive comparisons in all good programming languages uses this data.
Note that you can’t simply convert both strings to uppercase or lowercase to compare them, as then you’ll run into the Turkish i problem: https://haacked.com/archive/2012/07/05/turkish-i-problem-and-why-you-should-care.aspx/
So good that we all use Unicode now. No CP1251, no ISO single-byte encodings, no Japanese encoding hell.
It’s that capitalization is language dependent, which email addresses shouldn’t be as I hope the rules for France shouldn’t be different than for Dutch. For instance é in Dutch is capitalized as E, but in French it is É. The eszett didn’t even have an official capital before 2017
In most programming languages, case-insensitive string compare without specifying the culture became deprecated. It should imo only be used for fuzzy searching doubles, which you probably will do with ToUpper for performance reasons, or maybe some UI validation.
But then you run into the issue of incredibly trivial impersonation on any email service which doesn’t reserve all variants of registered names
I know at least one bank that has case-insensitive password in their app 🌚
