The art of countering a bad review:
Negative review at 2hrs (refunded)
-Hey, you barely even opened the game!
Negative review at 5hrs
-You can’t say that, you’re barely through the tutorial!
Negative review at 15hrs
-You just haven’t gotten to the good bits yet!
Negative review at 30hrs
-You rushed through it and missed all the good stuff!
Negative review at 60hrs
-Well if you played that long, it can’t have been bad!
Isn’t the comment I answered to doing the same though? Based entirely on whether it is positive or negative and the play time, they reached the conclusion that it was sunk cost fallacy.
My point was that user reviews are a mixed bag and people will leave negative reviews on games they enjoyed for whatever reason but I guess it didn’t come across very well.