Tips are no longer tips and companies have successfully forced us to pay their employees for them.
It’s not the customer’s fault. In addition to us paying their wages we have to trust some rando to do a good job with zero evidence they will.
If they don’t fulfill your expectations, you inform DoorDash. They hand out full refunds like candy.
That “rando” is not a DoorDash employee. You’re hiring a contractor through a broker, not asking a restaurant to send a waitress to your table.
The employee-waitress can’t refuse you service without getting herself fired, but a contractor-driver can tell you exactly where and how far to shove your bullshit offer.
I don’t understand what point you’re trying to make. I realize they aren’t employees. That’s the root of the problem. They should be employees and paid by their employer. If they can’t run their business that way, then that clearly shows that it’s an exploitative and shitty business model that shouldn’t exist in the first place.
I do not appreciate Doordash offloading its responsibility of paying and “disciplining” its workers onto customers. Do you honestly have no problem with that?
They hand out refunds like candy.
That is assuming that I have the time and remember to do this, not to mention that I shouldn’t have to do it.
That’s the root of the problem. They should be employees and paid by their employer.
I strongly disagree. Employment is not a mutually beneficial relationship. Employment is an encumbrance on the worker, especially a non-union worker. As an employer, DoorDash can demand exclusivity. DoorDash would be allowed to add a non-compete clause, prohibiting employees from performing courier work on the side, or for competing platforms. I don’t want my working hours dictated to me on a schedule. I don’t want to have to negotiate time off or finding someone to cover my shift.
Employment would allow them to force drivers to take all “assignments”. I like being able to refuse service to a particular vendor or abusive customer. I don’t want to be forced to wait in the drive thru line for 45 minutes at a Taco Bell in a high-crime area.
Courier service is menial labor. When I look at other large businesses that utilize menial labor, I am not particularly struck by the equity of their employment agreements. I don’t see “employment” working out too well for the workers of Walmart, for example.
I do not appreciate Doordash offloading its responsibility of paying and “disciplining” its workers onto customers. Do you honestly have no problem with that?
No, I don’t have a problem with that. I think DoorDash retains too much control over pay and discipline of workers, and interferes too much between customers and workers.
DoorDash punishes workers for refusing orders, by downgrading their priority for higher paying offers. When a customer insists on placing a $3 offer for a 9-mile delivery, every driver in the area will reject it. That single shitty order results in every active driver having their “Acceptance Rate” stat lowered. DoorDash should not be giving customers this particular power over drivers. It is the customer who should be “punished” for making an offer so far below minimum wage.
