Not getting OEM repairs on used products period isn’t mind blowing, ignoring that it’s stolen.
I disagree, used products should get the OEM warranty just the same. The unit is the same age regardless.
Theft is the big issue here. Steam should have the ability to blacklist units just the same as cellphones, but at the same time, buyers need to have the ability to check for theft at the time of purchase via serial number.
Why? But regardless, the product was beyond warranty, and not getting warranty service on a stolen device is normal.
Steam having the ability to blacklist devices massively compromises their value. The completely open nature of the device is a big part of what they advertised and how they sold it.
You poor Americans. Product isn’t even 2 years out of release and you accept that as a decent lifespan for an electronic device like this.
Likewise warranties exist to guarantee the quality of product, there’s no reason the company should be absolved from that simply because the user has changed.
They’re lucky it wasn’t just bricked remotely when reported.
It’s honestly surprising they don’t do that
They could probably blacklist it from getting SteamOS updates through their servers, but actually bricking it would involve taking away from the “it’s just a PC” nature of the device.
TIL…
I just assumed laptops would get bricked if reported stolen like a phone or console, but apparently they don’t?
This actually makes a Steam Deck a huge target for theft
