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24 points

You poor Americans. Product isn’t even 2 years out of release and you accept that as a decent lifespan for an electronic device like this.

Likewise warranties exist to guarantee the quality of product, there’s no reason the company should be absolved from that simply because the user has changed.

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-11 points

This is idiotic.

The life span of the device is perfectly fine. There is no reason for or benefit to sending the device back to whatever random third party Valve wants to hire for service.

It’s fucking stolen. There is no warranty.

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23 points

Being stolen is a seperate beast.

You said “ But regardless, the product was beyond warranty” it wouldn’t be if you had proper consumer protections.

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-20 points

Our consumer protections are perfectly fine.

The idea that buying a product obligates the company to service it until the end of time is deranged. The life span of any product is heavily dependent on how a user cares for it. Cars with a 5-10 year warranty will easily last 25 years if used reasonably, and easily die in less than their warranty length if you abuse them. If you required a 25 year warranty on cars because that’s how long they should last, the only outcome is that people who take care of their cars would have to pay more to subsidize idiots who break them.

Every other product is identical. It’s not a coincidence that consumer electronics cost more in every country with “better consumer protection laws”, even accounting for your ridiculous tax rates. It’s because everyone is forced to pay extra, up front, to offset the costs of the people who aren’t willing to take proper care of their devices. That’s not better or better “value” to anyone.

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