The market decides. And the market seems to have decided that their goods and services are not worth exchanging for money.
Discord is one of the few companies that don’t shove 3rd party ads down your throat. But they do advertise the hell out of nitro. And yeah, I don’t find nitro interesting enough to pay that much.
I pay for it.
The cost is worth the extra quality when working with others over screenshare etc. The community management features are useful. A large portion of my workflow is aided by discord and GitHub, both of whi h I pay for premium features.
I don’t expect them to provide these services for free considering the huge boost they give to productivity. Expecting them to be free is naive.