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12 points

Not only everybody, but companies, banks and goverment instances are using it too. Some apps that sends their OTP via WhatsApp. Some companies and instances only reachable.via whatsapp bot and whatnot.

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4 points

Thats smth that i forgot, corona test results per whatsapp and a lot of companies also just have a whatsapp kontskt on their “kontakt us” page

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