I once had a professional licence that required me to register a whole bunch of personal info to a government website. I used a password generator to create a 32 character password when creating my account.

I tried to login after creating my account but my password wouldn’t work. I hit “forgot my password” and got my password emailed to me in plain text. That alone was worrisome but then I realized my password wasnt working because they truncated it to 8 characters, which I’m assuming is the maximum password length.

I emailed their tech support about my concerns and they emailed back asking if I needed help to login. I said no, I had concerns over security and I never got a reply back. Every few months I’d hit “forgot my password” to see if anything changed. I always got my password emailed to me in plaintext.

As many times as it’s come out that some service stored passwords as plaintext you’d think people would learn. People should be fired for this, unfortunately it would probably be the wrong ones.