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Air Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actions(www.theregister.com)

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ylai@lemmy.ml
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nottheonion@lemmy.world
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marth_21@lemmy.dbzer0.com
25 points

Most likely to fight the precedent of them being liable for using an ai chatbot that gives faulty information.

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brianorca@lemmy.world
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A settlement would cost less, can be kept private, and doesn’t set precedent. Now they have an actual court case judgement, and that does set precedent.

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