And this is why I will never spend a cent on any of those fancy high-end ebikes. They are loaded with proprietary software and hardware that make repairs difficult or downright impossible.
My daily workhorse ebike is from 2013 and uses generic parts all over. Even the battery has been re-celled and the internals replaced with generic parts.
If your bike requires an app to function then there is no other way to say this - you just got scammed.
What bike do you use and would you recommend it? I’ve been looking for an e-bike recently since I work so close to home, but I haven’t found any that seem reputable and a good value. I’m definitely looking for one that’s easily repairable and not paired to a specific brand’s software or proprietary parts.
Granted, I’ve only been passively looking (I.e. when I see an ad or doing a quick google search sometimes), but from what I can tell most of the advertised bikes are just the same handful of models with a different logo slapped on it and dubious claims about its performance.